Principal Product Designer (AI)

TL;DR

Principal Product Designer (AI): Owning design execution on complex and ambiguous challenges for the operating system for conversation performance with an accent on hyper-realistic AI-powered training simulations and intelligent QA. Focus on defining product vision, raising design craft standards, and navigating ambiguity to shape high-impact experiences for frontline teams.

Location: Remote in the US, Alaska, or Hawaii

Compensation: $200,000 to $220,000 + Equity + Benefits + 401(k) Match

Company

Building the operating system for conversation performance that combines hyper-realistic AI-powered training simulations with intelligent QA to support frontline teams in mission-critical conversations across 25 languages.

What you will do

• Define the vision for product direction and bring the team along
• Own end-to-end design direction for your product pod from exploration to iteration
• Partner with PM and engineering to shape product direction
• Mentor and raise craft standards across the design team through feedback and modeling excellence
• Navigate complex ambiguous problems and create clarity
• Build design culture, systems, and standards for a growing team

Requirements

• Located in the US, Alaska, or Hawaii for remote work
• Master of design craft with strong convictions, taste, and persuasive articulation
• Systems and vision thinking: hold big picture and details while imagining product potential
• Design fluency for consumer-like experiences in B2B or consumer products that users love
• Player/coach: hands-on IC with natural leadership and mentorship
• Thrive in ambiguity, motivated by impact, velocity, and constant product improvement
• Clear communication of design decisions and stakeholder alignment
• Understanding of AI's potential in products and active experimentation with AI design tools

Culture & Benefits

• Work alongside exceptionally smart, ambitious, humble, and kind team
• Flexibility to work remotely from anywhere in the United States
• Generous retirement, equity, healthcare, and PTO policies
• Rewarding work solving real problems and helping people excel