Client Education Specialist

TL;DR

Client Education Specialist (EdTech): Manage key platforms including Zoom, Google Workspace, LMS, and Highspot to streamline team workflows and support training initiatives. Focus on platform administration, content development including videos and documentation, and co-facilitating client training sessions.

Location: 100% Remote - Anywhere within the US. Permanent residents of the United States required, with continued residency mandatory.

Salary: From $50,000 to $75,000 per year

Company

Community relationship management platform for K-12 schools, trusted by more than 7,000 schools worldwide for websites, communications, apps, enrollment, and marketing.

What you will do

• Administer platforms like Zoom, Google Workspace, Professional Services website, and ClickUp for seamless training delivery.
• Maintain and optimize LMS and Highspot, improving workflows for internal teams and clients.
• Create and update training materials including videos, written documentation, and courses on features and best practices.
• Stay proficient in hirify.global ecosystem (CMS, EMS, Communications) and web trends to keep resources accurate.
• Provide implementation assistance, best-practice guidance, and cross-functional support to strengthen the brand.
• Master product suite to co-facilitate training sessions in various environments.

Requirements

• Associate’s or Bachelor’s degree preferred, or equivalent experience.
• Experience with CMS like WordPress, Squarespace, Wix, Weebly, Joomla preferred.
• Experience with video software like Camtasia, Clueso, Iorads for documentation.
• Prior technical training or support experience preferred.
• Flexibility to travel for in-person events/conferences.
• Permanent and continued US residency required.

Culture & Benefits

• 100% remote work within the US.
• Equal opportunity employer committed to inclusion and accommodations for disabilities.
• Global team across US, Europe, South America, and Asia.