Customer Value Architect (AI)

Location: Denver, hybrid; meaningful time on-site with customers is required. Current and unrestricted working rights are required; visa sponsorship is not available.

Salary: $130,000–$190,000 base salary annually, plus equity.

Company

hirify.global uses advanced machine learning to create engineering-grade, physics-enabled digital twins of electricity grids and help utilities assess risks, optimize investments, and build resilient infrastructure.

What you will do

• Develop proficiency with the hirify.global software platform and translate its functionality and value for enterprise customers.
• Drive customer adoption, enable proficient platform use, and ensure solutions deliver contractually scoped business outcomes.
• Understand customer strategic priorities and advise on how hirify.global solutions can improve workflows, change management, and business results.
• Define and deliver customer business cases, ROI metrics, value reviews, training sessions, and workshops.
• Identify additional customer needs, adoption opportunities, and growth opportunities, and inform account strategies.
• Collaborate with customers, Sales, and Deployment teams to improve customer satisfaction, adoption, value demonstration, and expansion.

Requirements

• Significant experience with enterprise account engagement, strategy, and client management, ideally within a large consulting organization.
• Familiarity with enterprise software platforms and deployments.
• Experience in software engineering or other relevant technical work.
• Experience developing customer value and ROI frameworks aligned with client strategic and business priorities.
• Strong communication and critical-thinking skills, including the ability to explain complex topics clearly and translate customer outcomes into technical solutions.
• Strong external stakeholder engagement skills and the ability to build trusted relationships.
• Proactive problem-solving skills and the ability to create solutions for customer pain points or commercial opportunities.
• Programming and data-integration skills, including the use of macros and various software languages to create tailored solutions.

Nice to have

• Experience in infrastructure, particularly the energy sector.

Culture & Benefits

• Competitive salary and ESOP.
• Significant career development and growth opportunities.
• Meritocratic, non-bureaucratic, and low-ego work culture.
• Opportunity to work on complex, meaningful products and real-world problems.
• Opportunity to play a direct role in the growth of a high-growth company.
• Equal employment opportunities and a focus on diversity and belonging.