Customer Value Architect (AI)

TL;DR

Customer Value Architect (AI): Driving adoption and value validation of a physics-enabled digital twin platform for electricity grids with an accent on translating technical solutions into quantifiable ROI. Focus on developing business cases, conducting on-site customer engagements, and aligning platform functionality with strategic business goals.

Location: Hybrid in Denver, USA. Must have current and unrestricted working rights (no visa sponsorship).

Salary: $130,000 – $190,000 + Equity

Company

hirify.global uses advanced machine learning to create physics-enabled digital twins of electricity grids to help utilities pinpoint risks and optimize infrastructure investments.

What you will do

• Translate hirify.global platform functionality into tangible customer value and quantifiable ROI frameworks.
• Engage directly with high-value customers, including meaningful on-site time, to drive platform adoption.
• Develop business cases and ROI metrics to validate the impact of hirify.global solutions for clients.
• Serve as a technical and commercial advisor to align solutions with customer strategic imperatives.
• Collaborate with Sales and Deployment teams to identify expansion opportunities and growth strategies.
• Design and deliver tailored training sessions and workshops aligned with customer workflows.

Requirements

• Significant experience in enterprise account engagement, strategy, and client management.
• Background in software engineering or equivalent relevant technical experience.
• Proven ability to develop ROI frameworks that map to strategic business priorities.
• Strong communication and critical thinking skills to translate business outcomes to technical solutions.
• Proficiency in programming, data integration, and utilizing tools like macros.
• Current and unrestricted working rights for the USA; no visa sponsorship provided.

Nice to have

• Experience within the energy sector or critical infrastructure.

Culture & Benefits

• Competitive salary plus ESOP (equity).
• Meritocratic, non-bureaucratic, and low-ego work culture.
• Opportunity to play a critical role in the trajectory of a high-growth company.
• Direct involvement in solving complex, real-world engineering problems.
• Significant career development and growth opportunities.