Client Executive (Insurtech)

TL;DR

Client Executive (Insurtech AI): Manage a book of strategic carrier/broker accounts post-sale, driving adoption and utilization with an accent on understanding underwriting/claims workflows and building senior relationships. Focus on running QBRs, identifying expansion opportunities, mitigating risks, and demonstrating platform value through demos of LLMs, data flows, and APIs.

Location: Remote from anywhere in the UK. Must have fluent spoken and written English and permanent right to work in the UK without requiring visa sponsorship.

Company

hirify.global, now an Applied Systems company, transforms the insurance industry through AI and Generative AI technologies, building platforms that automate risk evaluation and decision-making.

What you will do

• Manage strategic carrier/broker accounts as primary post-sale contact.
• Understand customer workflows and drive hirify.global adoption into daily processes.
• Track utilization against targets, flag gaps, and execute improvement actions.
• Develop relationships across client stakeholders in underwriting, operations, and IT.
• Run QBRs to align on value, expansion plans, and risk mitigation.
• Create case studies and references; partner with Marketing on outcomes.
• Multithread senior relationships and deliver platform walkthroughs.
• Travel as needed for workshops, enablement, and executive sessions.

Requirements

• Proven experience in Account Management/Customer Success in commercial insurance or Insurtech.
• Strong relationship management for senior stakeholders (underwriting, operations, IT); comfortable leading QBRs.
• Workflow expertise to map hirify.global into submissions/intake/triage processes.
• Product and AI fluency to demo LLMs, data flows, APIs tied to business value.
• Cross-functional collaboration with Sales, Delivery, Support, Security, Legal.
• Bachelor’s degree or equivalent experience.

Culture & Benefits

• Remote-first with flexible working options.
• Competitive salary + OTE.
• Professional development budget and conference access.
• Annual company retreats.
• Mission-driven culture valuing diversity, bold thinking, and people-first approach.