Key Accounts Manager (Medtech)

TL;DR

Key Accounts Manager (Medtech): Growing and maintaining high-volume accounts in the New Jersey market for cardiac health solutions with an accent on customer relationship management and clinical effectiveness. Focus on optimizing customer workflows, managing device inventory, and coordinating between internal teams to drive business outcomes.

Location: Remote - US (Must be based in or cover the New Jersey market area)

Salary: $83,000 - $108,000

Company

hirify.global is a digital healthcare company specializing in wearable biosensors and cloud-based analytics for cardiac arrhythmia diagnosis.

What you will do

• Strategically partner with the Sales organization to ensure success for large account segments.
• Drive account performance by monitoring registration volume, device inventory, and clinical effectiveness.
• Act as the primary point of contact and escalation for assigned customers, liaising with billing, legal, and clinical teams.
• Train customers on hirify.global service tools like ZioSuite and MyZio.
• Evaluate customer workflows and suggest process improvements to increase efficiency.
• Lead strategic initiatives and conduct in-person account management activities.

Requirements

• Bachelor’s degree or equivalent professional experience.
• At least 3 years in sales, account management, or customer success supporting large/complex accounts.
• Proven experience in a healthcare, medical device, or biotechnology environment.
• Proficiency with Salesforce (CRM) and Microsoft Office.
• Ability to travel 30% or higher within the assigned market.
• Strong ability to influence C-level stakeholders.

Culture & Benefits

• Comprehensive health package: medical, dental, and vision insurance starting on day one.
• Financial security: 401(k) with company match and Employee Stock Purchase Plan.
• Work-life balance: Paid parental leave, paid holidays, and competitive PTO.
• Health and wellness: HSA employer contributions and emotional health support.
• Professional growth: Unlimited LinkedIn Learning classes.