Senior EMEA Customer Growth Marketing Specialist (AI)

TL;DR

Senior EMEA Customer Growth Marketing Specialist (AI): Developing and executing customer loyalty and growth programs for the EMEA region with an accent on community engagement and adoption. Focus on building customer reference programs, managing Advisory Boards, and driving cross-sell/upsell initiatives to maximize customer lifetime value.

Location: London, United Kingdom (Hybrid)

Company

hirify.global is a leader in identity security, building the trusted infrastructure that enables organizations to safely embrace AI.

What you will do

• Create and execute customer reference programs to showcase successful customer journeys.
• Develop and lead the EMEA customer user group strategy to foster peer-to-peer engagement.
• Organize and manage regional Customer Advisory Boards (CABs) for strategic insights.
• Design and implement customer cross-sell and upsell programs with Sales and Customer Success teams.
• Partner with EMEA Field Marketing and Global Customer Marketing stakeholders for consistency.
• Champion the voice of the customer to translate needs into actionable marketing programs.

Requirements

• Experience in customer marketing, customer success, or growth-focused roles, ideally within the EMEA region.
• Demonstrated ability to build, launch, and scale community or content-driven programs.
• Experience working cross-functionally with Sales, Customer Success, and global teams.
• Interest in leveraging AI and new technologies to enhance marketing effectiveness.

Culture & Benefits

• Comprehensive well-being support and rewards.
• Opportunity to participate in social impact initiatives (hirify.global for Good).
• Focus on talent development, connection, and professional community.
• Immersive in-person onboarding experience to accelerate impact.
• Inclusive culture as an Equal Opportunity Employer.