Solutions Engineer (SaaS)

TL;DR

Solutions Engineer (SaaS): Guiding customers through technical feasibility and alignment on security solutions with an accent on product adoption and renewals. Focus on bridging the gap between customers and product teams to drive continuous platform improvement.

Location: Hybrid, based in Sydney, Australia

Company

hirify.global is a Trust Management Platform that helps businesses automate security monitoring and prove compliance with standards like SOC 2, HIPAA, and ISO 27001.

What you will do

• Partner with Account Managers to identify, qualify, and drive renewals and expansion opportunities.
• Build technical partnerships through engaging product demonstrations, trials, and technical communication.
• Act as a trusted advisor for key accounts, customer stakeholders, and executive sponsors.
• Influence product strategy and priorities by acting as the voice of the customer.
• Develop scalable processes and workflows for the Solutions Engineering organization.
• Work cross-functionally to resolve customer business issues and achieve mutual goals.

Requirements

• 3+ years of customer-facing technical experience as a Solutions Engineer, Sales Engineer, or equivalent.
• Hands-on experience with cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud application architecture.
• Proficiency with Operating Systems including Windows, MacOS, and Linux.
• Strong project management skills and experience operating in a startup environment.
• Outstanding communication abilities for presenting to both technical contributors and executives.

Nice to have

• Familiarity with REST API development and service integrations.
• Prior experience in B2B SaaS.
• Curiosity and willingness to use AI to amplify efficiency and impact.

Culture & Benefits

• Industry-competitive salary and equity.
• Stipends for healthcare, health & wellness, remote workspace, internet, and cellphone.
• 16 weeks of paid Parental Leave for all new parents.
• 20 days of Annual Leave plus 9 company-paid holidays.
• Commuter benefits for team members attending the office.