Senior Executive Technology Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Executive Technology Specialist: Deliver end-to-end technical support for C-suite executives, managing hardware, software, AI tools, and workflows with an accent on proactive monitoring, meeting reliability, and security. Focus on ensuring zero-friction operations across office, home, mobile, and travel environments, deploying AI productivity platforms, and creating runbooks for always-on reliability.
Location: Hybrid role requiring three in-office days per week at San Francisco headquarters, with onsite requirements and travel as needed.
Salary: $98,000 — $148,000 USD
Company
’s Technology, Data, & Intelligence team develops internal tooling, infrastructure, automation services, AI agentic platforms, and data dashboards to empower employees across engineering, data science, security, and business teams.
What you will do
- Own executive workflow across hardware, software, and connectivity in office, home, and mobile setups.
- Ensure meeting reliability through pre-flight AV testing, hybrid configurations, and real-time support for board meetings, earnings calls, and keynotes.
- Deploy and optimize AI tools and agentic platforms for executive productivity and decision-making.
- Manage access, authentication, and security while maintaining low friction and high velocity.
- Build detailed runbooks, travel Go-Kits, and documentation for consistent support.
- Proactively monitor systems, predict failures, and provide coverage during travel and critical cycles.
Requirements
- 5+ years in technical support, including 3+ years supporting C-suite executives in fast-paced tech environments.
- Advanced proficiency in macOS, iOS, MDM, Zoom, A/V hardware, and complex networking.
- Exceptional communication, executive presence, discretion, and calm under pressure.
- Disciplined proactive maintenance, documentation, and high-touch service delivery.
- Flexibility for always-on support, onsite in San Francisco, and travel.
Culture & Benefits
- Equity, bonus, health/dental/vision insurance, 401(k), FSA, PTO, and parental leave.
- Immersive in-person onboarding to accelerate impact and team connection.
- Global community across 20+ offices focused on innovation, well-being, social impact, and talent development.
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