Clinical Support Representative (Medtech)

TL;DR

Clinical Support Representative (Medtech): Providing clinical and administrative support for cardiac management solutions with an accent on medical order streamlining, revenue recognition, and provider education. Focus on optimizing EMR/HL7 order processes and managing local payor landscapes to increase patient access to life-saving therapies.

Location: Field-based in Oklahoma City, OK (approximately 80% travel within the territory)

Salary: $85,000 - $105,000

Company

hirify.global provides innovative medical devices and software used worldwide to diagnose and treat patients with serious cardiopulmonary and respiratory conditions.

What you will do

• Educate customers and staff on Medical Order requirements and partner with MORe teams.
• Identify and develop EMR/HL7 order opportunities and champions within accounts.
• Manage revenue recognition by reducing DTC and Aging Exceptions and acting as a local payor expert.
• Provide ZPM education and drive clinical value and utilization for cardiac patients.
• Collaborate with Territory Managers to handle daily order processing and servicing.
• Build brand awareness through local tradeshows, presentations, and social media.

Requirements

• Must be based in or able to work in Oklahoma City, OK.
• Associate's Degree.
• Minimum 3 years of experience in hospital, heart failure, or nursing.
• Proven clinical experience navigating hospital flow and interacting with providers and patients.
• Ability to travel approximately 80% within the assigned geography.

Nice to have

• Cardiology clinical acumen.
• Proficiency in MS Office (Power BI, Excel) and CRM systems like Salesforce or Dynamics.
• Ability to influence clinical decision-making using clinical data.

Culture & Benefits

• Opportunity to impact lives by providing life-saving cardiac therapies.
• Fast-growing global company operating in 140+ countries.
• Culture valuing innovation, self-motivation, and entrepreneurial spirit.
• Comprehensive benefits plans.