Coordinator of Patient Administration (Medical Devices)

Location: White Plains, NY; field-based work in hospitals, doctors’ offices, and other medical establishments within an assigned territory. Approximately 80% travel is required, including occasional evenings and weekends.

Salary: $50,000–$55,000 annually.

Company

hirify.global develops medical devices, software, and services for diagnosing and treating serious cardiopulmonary and respiratory conditions.

What you will do

• Visit customers and healthcare accounts to support continuity of ZOLL medical device services for clinically appropriate patient cases.
• Review patient plans of care, transitions, reorder documentation, and potential end-of-use decisions to determine appropriate next steps.
• Coordinate with healthcare providers, office staff, ZOLL teams, National Accounts, and payers to resolve cases and improve service efficiency.
• Manage documentation and payer requirements to prevent service delays and improve claims billing yield and reimbursement realization.
• Educate hospital and office staff on medical device ordering requirements and workflows.
• Support departmental projects, performance metrics, standard operating procedures, and healthcare regulatory compliance.

Requirements

• High school diploma or GED required.
• Bachelor’s degree or equivalent combination of education and sales experience.
• Ability to navigate hospital and clinic environments, collect documents, and interact confidently with providers and patients.
• Strong planning, organization, multitasking, problem-solving, autonomy, and communication skills.
• Working knowledge of Microsoft Office, including Power BI, Excel, Word, and Outlook; CRM experience with Salesforce or Dynamics is preferred.
• Valid driver’s license required.

Nice to have

• Healthcare or medical device experience in clinical or billing functions.
• Experience with Salesforce.com, Dynamics, and payer requirements.

Culture & Benefits

• Work focused on improving outcomes for patients with critical cardiopulmonary conditions.
• Culture values innovation, self-motivation, and an entrepreneurial spirit.
• Comprehensive benefits plans are available.
• Role includes substantial field travel and flexibility to work atypical hours when business needs require.