Clinical Support Representative (Medtech)

TL;DR

Clinical Support Representative (Medtech): Providing clinical and administrative support to healthcare providers for cardiopulmonary and respiratory medical devices with an accent on medical order streamlining and revenue recognition. Focus on optimizing patient care paths, managing local payor landscapes, and driving utilization of cardiac management solutions.

Location: Hattiesburg, MS. Field-based position requiring approximately 80% travel within a defined geography.

Salary: $85,000 – $105,000

Company

hirify.global provides innovative technologies and medical devices used worldwide to diagnose and treat serious cardiopulmonary and respiratory conditions.

What you will do

• Educate customers and staff on medical order requirements and streamline order processing.
• Manage revenue recognition by handling exceptions and leveraging local payor knowledge to increase authorizations.
• Serve as the ZPM expert, providing training and driving clinical value and utilization of the system.
• Collaborate with Territory Managers to drive market penetration and support regional goals.
• Build brand awareness through local tradeshows and presentations for account on-boarding programs.
• Develop and manage relationships with Director-level staff in Case Management, Quality, Cath Lab, and Risk.

Requirements

• Associate's Degree.
• Minimum 3 years of hospital, heart failure (HF), or nursing experience.
• Clinical experience navigating hospital flow, document collection, and provider/patient interaction.
• Ability to work independently and autonomously in a field-based environment.

Nice to have

• Cardiology clinical acumen.
• Proficiency in MS Office (Power BI, Excel, Word, Outlook).
• Experience with CRM systems such as Salesforce.com or Dynamics.

Culture & Benefits

• Opportunity to impact patient lives through life-saving cardiac technologies.
• Fast-growing global company operating in over 140 countries.
• Comprehensive benefits plans.
• Culture that values innovation, self-motivation, and an entrepreneurial spirit.