Reorder Specialist (Medtech)

TL;DR

Reorder Specialist (Medtech): Managing the timely initiation and processing of medical orders for cardiac patients with an accent on documentation accuracy and payer compliance. Focus on coordinating between physician offices, sales staff, and patients to ensure seamless therapy continuation.

Location: Must be based in Pittsburgh, PA

Salary: $19.00–$23.00 per hour

Company

A global leader in medical devices and software dedicated to improving outcomes for patients with cardiopulmonary and respiratory conditions.

What you will do

• Obtain and verify necessary medical documentation for continued patient therapy.
• Coordinate with physician offices, patients, and sales representatives to secure required forms and clinical notes.
• Manage the generation of reorder requests based on expiration timelines.
• Review submitted medical orders for completeness and adherence to payer standards.
• Compile and prepare documentation for accurate claim submissions.

Requirements

• High School Diploma or equivalent required.
• Minimum 1 year of experience in medical insurance.
• Strong proficiency in MS Excel and online data systems.
• Excellent communication and customer service skills with a professional phone presence.
• Ability to manage multiple tasks simultaneously under strict deadlines.

Culture & Benefits

• Comprehensive benefits package including health, dental, and vision plans.
• Opportunity to work for an award-winning employer recognized for health and workplace culture.
• Mission-driven environment focused on life-saving medical technology.
• Supportive team structure within a fast-growing global organization.