Customer Marketing Manager (AI)

TL;DR

Customer Marketing Manager (AI): Championing customer advocacy and developing impactful narratives to highlight the value of hirify.global's AI solutions with an accent on storytelling, customer-centric campaigns, and cross-functional collaboration. Focus on crafting compelling case studies, sourcing speaking opportunities, and analyzing engagement metrics to drive retention and growth.

Location: Must be based in Toronto, Montreal, or New York; Remote-flexible.

Company

hirify.global is a frontier AI company training and deploying large-scale models for developers and enterprises to power semantic search, RAG, and agents.

What you will do

• Identify and uncover customer success stories that demonstrate the impact of AI solutions.
• Develop customer-focused content for blogs, social media, website, and whitepapers.
• Collaborate with the events team to create educational and empowerment opportunities for customers.
• Craft compelling case studies and testimonials highlighting specific challenges and outcomes.
• Design and execute marketing campaigns centered around customer stories to drive advocacy.
• Track and analyze campaign performance using dashboards to optimize engagement.

Requirements

• 7+ years of marketing experience in tech, with at least 3 years specifically in customer marketing for high-growth companies.
• Exceptional storytelling and writing skills to craft narratives for diverse audiences.
• Strong project management and interpersonal communication abilities.
• Bachelor's degree in Marketing, Business, Data Science, or a related field.
• Location: Based in Toronto, Montreal, or New York.

Nice to have

• Experience with HubSpot, Salesforce, and Google Analytics.
• Advanced degree in a relevant field.

Culture & Benefits

• Remote-flexible work environment with a co-working stipend.
• Comprehensive health and dental benefits, including a dedicated mental health budget.
• Generous vacation policy with 6 weeks (30 working days) of leave.
• 100% Parental Leave top-up for up to 6 months.
• Weekly lunch stipend, in-office lunches, and snacks.
• Personal enrichment benefits for arts, culture, fitness, and workspace improvement.