Назад
Company hidden
24 часа назад

CX Technical Content Design Intern (Technical Writing)

4 000 - 4 500CAD
Формат работы
remote (только Canada)
Тип работы
fulltime
Грейд
trainee
Английский
c1
Страна
Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
/

TL;DR

CX Technical Content Design Intern (Technical Writing): Developing clear and scalable technical documentation for hirify.global products with an accent on customer success and self-serve adoption. Focus on creating user guides, conducting SME interviews, and executing content audits to empower users of all levels.

Location: Remote (Canada or LATAM)

Salary: $4,000 — $4,500 CAD

Company

Global cloud storage and collaboration platform focused on streamlining professional workflows.

What you will do

  • Create technical user guides tailored to engineering and support use cases to drive product adoption.
  • Conduct stakeholder and subject matter expert (SME) interviews during the content discovery phase.
  • Manage stakeholder review cycles, timelines, and implement actionable feedback.
  • Participate in audits and research to create case studies for ideal customer profiles (ICP).
  • Collaborate with product, support enablement, and customer enablement teams.

Requirements

  • Currently pursuing an undergraduate or graduate degree in Content Strategy, Technical Writing, English, Communications, or a related field (graduating Dec 2026 or later).
  • Ability to communicate complex cloud, infrastructure, or security concepts to diverse audiences.
  • Editorial writing experience using the Chicago Manual of Style.
  • Customer-obsessed mindset with a growth-oriented approach to product learning.
  • Availability for a 12-week internship starting May 26 or June 30, 2026.

Nice to have

  • Experience using standardized editorial style and brand guides.
  • Experience with enablement tools such as Highspot, AEM, Guru, or LMS platforms.

Culture & Benefits

  • Opportunity to attend the Emerging Talent Summit for intern and early-career professionals.
  • Virtual and in-person networking opportunities with the global hirify.global team.
  • Focus on professional network building and career journey preparation.
  • Inclusive culture that encourages learning and a "roll up your sleeves" mentality.

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →