Implementation Engineer (Fintech)

TL;DR

Implementation Engineer (Fintech): Implementing Q2’s eBanking Solutions to align with customer business requirements with an accent on configuration across multiple platforms and client interfacing. Focus on developing quality assurance checkpoints, problem-solving complex issues, leading training plans, and ensuring on-time delivery.

Location: Austin, TX (Hybrid, performed out of Implementations Solution Center). Applicants must be authorized to work for any employer in the U.S. No visa sponsorship.

Company

Leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs.

What you will do

• Partner with clients and internal teams to understand requirements and direct configuration.
• Develop and perform QA checkpoints to ensure quality and timely delivery.
• Take ownership of business results by leading training and execution plans.
• Monitor key metrics, problem-solve issues, and provide Level 2/3 support.
• Create tools to increase quality, security, and productivity.
• Track implementation status and collaborate with Development for client satisfaction.

Requirements

• Bachelor’s degree and 5-7 years of experience.
• Strong MS SQL skills: DB design, T-SQL for enterprise software configuration, installation, debugging.
• OS, hardware configuration, network troubleshooting (packet analysis valued).
• Configuration and deployment with Web Services.
• Experience with Python and scripting languages.
• Fluent written and oral English communication.
• Strong troubleshooting, analytical skills, attention to detail, teamwork, and training ability.

Nice to have

• HTML knowledge.
• Data migration experience.
• VMware experience.
• Familiarity with iOS and Android platforms.
• Financial services or enterprise software experience.

Culture & Benefits

• Hybrid work opportunities and flexible time off.
• Career development, mentoring programs, internal mobility.
• Health & wellness benefits, competitive health insurance, paid parental leave.
• Community volunteering, company philanthropy, employee recognition programs.
• Fun events like Dodgeball for Charity and “Circle of Awesomeness” awards.
• Supportive, inclusive environment prioritizing growth, collaboration, and wellness.