Managed Endpoint Engineer

Managed Endpoint Engineer

Company

Conversant Group

Conditions

Full-time Middle 🌎 World 💻 Development 🏠 Remote Job description

Managed Endpoint Engineer

Grypho5-Engineering - United Kingdom (Remote)

About This Position

The Managed Endpoint III role will be principally responsible for managing and maintaining the operational readiness of endpoint protection solutions. This role will report to the Endpoint Services Manager and is 100% remote in the United Kingdom. An ideal candidate will be able to:

• Perform engineering tasks to maintain operational readiness of endpoint protection solutions
• Install, configure, and audit endpoint protection solutions

Key Responsibilities

• Perform engineering tasks in support of endpoint protection services
• Handle client incidents and escalations
• Install, configure, and audit endpoint protection platforms and applications
• Review and consult on product, solution, and client change-control requests
• Understand the clients’ end goals and help create a plan to achieve them
• Perform additional tasks and responsibilities as assigned to support departmental or organizational needs
• Participate in an on-call rotation

Preferred Skills

• Demonstrated practical expertise in endpoint controls management
• Communicate effectively in any form or medium
• Manage dynamic and competitive priorities
• Organize complex technical tasks for multiple clients at once
• Conversant with information technology and managed services best practices
• Experience with service delivery in a managed services practice organization
• Experience with comprehensive endpoint security solutions including:
  • Trellix
  • CrowdStrike
• Practical application of InfoSec principles

Qualifications

• Three-to-five years of cyber security/endpoint protection experience
• Bachelor’s degree in information technology or a related field, or an equivalent work history
• Expertise with CrowdStrike, Trellix, eSentire, Absolute, Windows Defender, BeyondTrust, Sevco, N-able and/or industry leading RMM tools are highly desired
• Industry certifications in Microsoft and Apple desired
• Experience working for and within IT for the legal industry
• Experience in large-scale service delivery

Why work for us?

We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster! We truly value our employees and provide an extraordinary package to prove it, including:

• Internal and external learning & development opportunities, including career advancement
• Scheduled & flexible PTO programs
• Family friendly programs- Care packages
• Regular team building events
• Competitive compensation & benefits including: Private health insurance
• Mental health and wellness programmes
• Company-matched pension scheme
• Life insurance and income protection insurance
• Monthly fitness/gym membership allowance

What you'll do

• Engineering tasks to maintain operational readiness of endpoint protection services
• Install, configure, and audit endpoint protection platforms and applications

Who you are

Ideal candidate will have experience and capabilities as outlined in the Preferred Skills and Qualifications sections. Apply for this job Please mention "I found this job at Remocate!"

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