Technical Support Analyst (DevOps)

TL;DR

Technical Support Analyst (DevOps): Providing technical platform support and assisting developers with DevOps tools in an international environment with an accent on tool configuration and server integration. Focus on automating monitoring through scripting, performing log analysis, and managing deployments across DEV, UAT, and PROD environments.

Location: Based in Porto, Portugal

Company

hirify.global is an IT consulting and development firm specializing in digital transformation across banking, insurance, telecommunications, and transport sectors.

What you will do

• Provide technical platform support within an international, agile context.
• Support developers in the configuration and use of DevOps tools following best practices.
• Perform integration of components, services, and software on Linux and Windows servers (DEV/UAT/PROD).
• Enhance monitoring tools via scripting to identify and resolve process errors.
• Conduct log analysis for system troubleshooting.

Requirements

• Proficiency in Linux and Windows environments.
• Mastery of scripting languages: Bash, Powershell, and Python.
• Experience with DevOps tools: Jenkins, Git, XLDeploy, and XLRelease.
• Knowledge of monitoring tools and SQL.
• Must be located in Porto, Portugal.

Culture & Benefits

• Strong emphasis on learning through certification training, e-learning, and meetups.
• Opportunity to join communities of experts and share knowledge.
• Ability to choose your own projects.
• Friendly work environment with regular team-building events, lunches, and annual parties.
• Company certified as a Great Place to Work.