Senior Account Manager, Key Accounts (SaaS)

TL;DR

Senior Account Manager, Key Accounts (SaaS): Managing and expanding relationships with critical enterprise customers to drive retention and revenue growth with an accent on executive alignment and strategic account planning. Focus on leading high-value engagements, closing complex expansion opportunities, and aligning platform capabilities with CIO/CISO business priorities.

Location: Red Bank, NJ

Company

hirify.global is a leading provider of AI-powered IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide.

What you will do

• Act as a strategic advisor to CIOs, CISOs, and senior stakeholders for high-value enterprise accounts.
• Develop and execute multi-year, outcome-driven account plans aligned with customer business and security priorities.
• Identify, shape, and close complex expansion opportunities, including cross-sell and upsell initiatives.
• Lead renewal strategies for high-value, multi-year agreements to ensure best-in-class retention.
• Conduct Executive Business Reviews to articulate ROI, performance metrics, and strategic value.
• Collaborate cross-functionally with Sales, Product, and Engineering to ensure seamless delivery and adoption.

Requirements

• 7+ years of experience in enterprise account management, strategic sales, or customer success within SaaS, cybersecurity, or IT services.
• Proven success managing and growing complex enterprise accounts with a book of business between $5M–$10M+.
• Demonstrated ability to influence C-level executives and navigate matrixed organizations.
• Strong commercial acumen and experience negotiating complex, multi-year agreements.
• Exceptional communication, storytelling, and executive presentation skills.

Nice to have

• Background in IT management platforms, cybersecurity, or MSP ecosystems.
• Experience working in high-growth, private equity-backed environments.
• Familiarity with Salesforce and account analytics tools.

Culture & Benefits

• High-impact role with significant autonomy to drive business outcomes.
• Direct contribution to company growth and market leadership.
• Dynamic environment for those prepared to go above and beyond for customer success.
• Equal employment opportunity for all applicants regardless of background.