PEO Payroll Implementation Manager (HR Tech)

TL;DR

PEO Payroll Implementation Manager (HR Tech): Managing the end-to-end PEO customer onboarding process and leading a distributed team of implementation specialists with an accent on payroll compliance and operational scalability. Focus on developing standard operating procedures, automating repetitive tasks, and ensuring statutory compliance across multiple US states.

Location: hirify.global (Global), prioritization for candidates based in the United States

Salary: $112,500 — $126,600 USD

Company

hirify.global is a global HR platform enabling businesses to recruit, pay, and manage international teams compliantly.

What you will do

• Lead, manage, and hire a nationally distributed team of PEO Payroll Implementation Specialists through coaching and mentorship.
• Own the end-to-end customer implementation process for onboarding international customers to the hirify.global Global Payroll platform.
• Develop and implement detailed standard operating procedures and government payroll compliance documentation.
• Create scalable operational processes to drive efficiency and meet business goals in a fast-paced environment.
• Resolve customer escalations to maintain high retention rates and serve as a subject matter expert (SME) for internal teams.
• Collaborate with Sales, Product, Engineering, Finance, and Tax teams to ensure a best-in-class onboarding experience.

Requirements

• 5+ years of end-to-end PEO Payroll experience across all US states.
• 5+ years of PEO Payroll Customer Implementation experience within a SaaS environment.
• 5+ years of team management or customer account management experience.
• Advanced knowledge of implementing customer payroll structures to ensure statutory compliance.
• Proficiency in Google Sheets and working in a MacBook Pro environment.
• Fluent English (written and spoken) is required.

Nice to have

• Working knowledge of Monday.com, Zendesk, Notion, Slack, Salesforce, or Worklio.
• Experience working in a hirify.global or asynchronous environment.

Culture & Benefits

• Work from anywhere with flexible working hours (async).
• Flexible paid time off and 16 weeks of paid parental leave.
• Stock options and learning budget.
• Home office budget and IT equipment.
• Mental health support services.

Hiring process

• Interview with recruiter.
• Interview with team members.
• Interview with Director, Global Payroll Implementation & Experience.
• Bar Raiser Interview.
• Prior employment verification check.