HR Generalist (SaaS)

TL;DR

HR Generalist (SaaS): Providing comprehensive support across the full HR lifecycle for a global hotel commerce platform with an accent on employee engagement and UK employment law compliance. Focus on coaching managers through people-related matters, leading formal grievance procedures, and optimizing the onboarding experience.

Location: Hybrid (London, UK)

Company

The world's leading open hotel commerce platform supporting 50,000 hotels in over 150 countries.

What you will do

• Provide guidance on HR policies and coach managers on performance, attendance, and conduct matters.
• Ensure all HR practices and policies remain in strict compliance with UK employment legislation.
• Drive initiatives to enhance employee engagement, satisfaction, and overall wellbeing.
• Lead formal investigations into grievances and disciplinary procedures, ensuring timely resolution and documentation.
• Manage the onboarding process, 3-month check-ins, exit interviews, and employee benefit programs.
• Handle payroll reporting and HRMS management via HiBob while collaborating with EMEA and Global HR teams.

Requirements

• Proven experience as an HR Advisor, HR Generalist, or similar role.
• Excellent knowledge of UK employment legislation.
• Hands-on experience with Human Resources Management Software (HRMS).
• Strong communication skills and a track record of creating great employee experiences.
• Ability to work autonomously with a mindset focused on continuous improvement.

Nice to have

• Knowledge of health and safety standards.

Culture & Benefits

• Hybrid working model combining in-office and home-based work.
• Comprehensive mental health and wellbeing initiatives.
• Special paid leave for birthdays, studying, and volunteering.
• Sponsored social clubs, team events, and celebrations.
• Access to Employee Resource Groups (ERG) and investment in professional growth training.