Senior Solutions Engineer (AI)

TL;DR

Senior Solutions Engineer (AI/SaaS): Driving the end-to-end customer journey from technical evaluation to implementation for an AI-powered onboarding infrastructure with an accent on enterprise integrations and technical discovery. Focus on architecting custom workflows using APIs and low-code tools, managing complex stakeholder relationships, and translating customer pain points into product requirements.

Location: Remote (Must be based in the United States)

Company

hirify.global builds AI-powered infrastructure for onboarding and compliance for companies in staffing, gig work, and franchising.

What you will do

• Lead technical discovery and deliver product demonstrations to communicate platform value during the pre-sale phase.
• Own enterprise implementations, managing technical onboarding and integrations across ATS, HRIS, and payroll platforms.
• Serve as the primary technical contact for strategic accounts, navigating escalations and ensuring successful go-lives.
• Develop custom integrations using Workato, APIs, and webhooks to connect customer systems.
• Translate customer requirements into actionable product feedback to influence the engineering roadmap.
• Build runbooks, integration guides, and best practices to scale the implementation process.

Requirements

• 3+ years of experience managing enterprise integrations between complex systems, including API and database troubleshooting.
• 3+ years in a customer-facing technical role (e.g., Solutions Architect, Support Engineering, Pre-sales).
• Proficiency in building production workflows using low-code/no-code platforms like Workato or Zapier.
• Ability to work effectively in compliance-driven environments (e.g., FCRA, E-Verify).
• Proven track record of managing multiple concurrent enterprise implementations.
• Must be based in the United States.

Nice to have

• Experience with staffing, franchising, or high-volume hiring.
• Familiarity with WOTC processes, background check workflows, or state-specific employment regulations.

Culture & Benefits

• Competitive salary and equity in a fast-growing startup.
• Comprehensive health, dental, vision, and 401k options.
• Remote-first culture with regular in-person offsites.
• High autonomy and direct collaboration with the founders.
• High-impact environment with zero bureaucracy.