Customer Partner Manager (Medtech)

TL;DR

Customer Partner Manager (Medtech): Leading sales activities for medical equipment and devices with an accent on endoscopy and surgical technologies. Focus on driving business growth within the hospital channel, managing tender activities, and developing a high-performing sales team.

Location: Onsite in Ho Chi Minh City, Vietnam

Company

A world-leading medical technology company dedicated to protecting and improving the health of people worldwide.

What you will do

• Lead sales administration and develop annual sales plans and tactical market strategies to achieve targets.
• Drive business growth within the hospital (ETC) channel and oversee all tender processes.
• Build and maintain strategic, long-term partnerships with distributors, dealers, and key healthcare decision-makers.
• Recruit, lead, and coach a team of Customer Partner Representatives, monitoring KPIs and providing field coaching.
• Collaborate with Supply Chain for stock forecasting and provide data-driven insights for marketing planning.
• Ensure all sales activities comply with legal, ethical, and internal quality standards.

Requirements

• Bachelor’s degree in Life Sciences, Medical, Biomedical, Pharmacy, or related fields.
• At least 5 years of sales experience, including a minimum of 1.5 years in a team management role.
• Proven experience in tender management.
• Experience in the medical devices/equipment sector and distributor/dealer management.
• Good command of English (written and verbal).
• Must be located in or able to work onsite in Ho Chi Minh City.

Nice to have

• Master’s degree in Business Administration or Marketing.

Culture & Benefits

• Recognized as a Best Company to Work For in Asia.
• Culture based on trust, teamwork, and transparency.
• Access to international learning and professional development opportunities.
• Opportunity to make a real impact in global healthcare through innovative technologies.