Account Manager (Healthtech)

TL;DR

Account Manager (Healthtech): Managing the post-sale partner journey and onboarding process for a telehealth hearing care platform with an accent on relationship development and partner performance. Focus on driving revenue growth, reducing churn through strategic reviews, and aligning partner feedback with internal product teams.

Location: Remote (Must be based in the US)

Salary: $70,000 - $75,000

Company

hirify.global is a health-tech company streamlining the hearing care experience via a leading telehealth solution.

What you will do

• Manage the end-to-end onboarding process for new partners, ensuring correct system setup and expectations.
• Deliver structured product training and ongoing education to ensure partner confidence.
• Serve as the main point of contact for daily issues, troubleshooting and resolving escalations.
• Manage partner portfolios with accountability for KPIs including revenue, retention, and engagement.
• Execute growth initiatives and outreach programs to expand accounts.
• Lead quarterly business reviews and translate partner feedback into insights for operations, marketing, and product teams.

Requirements

• 2-4 years of experience in Account Management, Sales, or customer-facing roles.
• Must be authorized to work in the US (E-Verify).
• Strong organizational skills and the ability to multitask effectively.
• Proactive, self-starter mentality with a growth mindset.
• Excellent communication skills for video meetings and email.

Culture & Benefits

• Comprehensive health insurance (Medical, Dental, Vision through Aetna).
• 401K retirement plan.
• Flexible PTO and Paid Sick Leave.
• Paid Parental Leave.
• Access to telehealth services.