CRM Intern

TL;DR

CRM Intern (Marketing & Operations): Support execution of day-to-day CRM activities including one-off campaigns, promotions, and sponsorship activations in a fast-paced B2C sports app with an accent on multi-channel communications and customer engagement. Focus on campaign setup, QA, content creation, data segmentation, A/B testing, and performance analysis.

Location: Hybrid in Madrid (28001) or Barcelona, Spain. Must be based in Barcelona

Salary: 700 EUR/month stipend (35 hours/week)

Company

World’s largest racket sports app for players and clubs, enabling court booking, player matching, and social community building.

What you will do

• Assist with setup, QA, and execution of CRM campaigns across email, push, in-app, WhatsApp, and other channels
• Contribute to content creation for monthly newsletters and community building
• Support sponsorship-related communications and activations
• Manage and segment customer data for retention campaigns
• Conduct A/B tests and analyze performance to optimize results
• Build automation flows, document processes, and maintain CRM platforms
• Monitor KPIs, prepare reports, and assist with transactional email migration to Braze

Requirements

• Currently studying or recently graduated in Marketing, Business, Communications, Data, or related field
• Based in Barcelona
• Clear communication in English (written and spoken)
• Interest in CRM, marketing campaigns, lifecycle automations, martech, and customer engagement
• Data-driven with creative mindset, storytelling skills, organization, and attention to detail
• Proactive, analytical, comfortable with data, A/B tests, and multi-tasking

Nice to have

• Experience with CRM platforms (e.g., Braze), HTML, or email marketing
• Other languages

Culture & Benefits

• Work laptop and perks/discounts on hirify.global products and partnerships
• Hands-on experience with growing CRM stack and real impact on campaigns
• Mix of creative, analytical, and technical work with mentorship from CRM professionals
• Collaborative, fast-paced, supportive environment prioritizing growth and learning

Hiring process

• People Interview to assess experience and culture fit
• Technical Interview with Head of CRM
• Final Interview with Senior CRM Specialist