Default Associate, Mortgage Assistance Quality Control

TL;DR

Default Associate, Mortgage Assistance Quality Control (Mortgage Servicing): Reviewing accuracy and compliance of loss mitigation applications, financial calculations, and workout documentation with an accent on CFPB, FHA, VA, USDA, FNMA, and FHLMC guidelines. Focus on auditing files for approvals and denials, validating eligibility, tracking defects, and recommending process improvements.

Location: Remote

Compensation: $30.65 – $41.47 per hour

Company

hirify.global is transforming mortgage servicing and consumer direct lending with a technology-first approach, backed by Andreessen Horowitz and managing over $130 billion in loans.

What you will do

• Perform quality control reviews on loss mitigation files for approvals and denials to ensure compliance with regulatory guidelines and internal policies.
• Verify financial data including income, expenses, DTI ratios, and loan terms against systems of record.
• Confirm workout eligibility, review prior claims and modifications, and document inconsistencies.
• Prepare reports on audit findings, track trends, and collaborate with stakeholders to resolve issues.
• Participate in continuous improvement initiatives and stay updated on regulatory changes.
• Manage tasks and pipeline to meet SLAs.

Requirements

• 3–5 years of experience in mortgage loss mitigation, underwriting, or quality control.
• Deep knowledge of mortgage regulations including RESPA, TILA, ECOA, HMDA, and federal/state/investor guidelines.
• Proficiency in mortgage servicing systems and Microsoft Excel.
• Strong analytical skills to interpret financial documents and apply program requirements.
• Attention to detail, organizational skills, and ability to handle high-volume work under deadlines.
• High school diploma or GED.

Culture & Benefits

• Competitive salary and 401(k) plan.
• Comprehensive medical, dental, and vision benefits.
• Generous time off: 17 PTO days, sick days, 11 holidays, and 12 weeks paid parental leave.
• Learning and development opportunities with 360-degree feedback.
• Commuter benefits and in-office perks like snacks and Bagel Fridays.