Senior Engagement Manager (Email Marketing)

Location: Canada; remote. Eastern Time Zone preferred, with Central or Atlantic Time Zones considered when sufficient overlap is available.

Company

hirify.global is a global digital transformation partner delivering business transformation, product, commerce, platform engineering, data, and marketing services for enterprise clients.

What you will do

• Serve as the primary contact for enterprise clients and align deliverables with business goals, timelines, and quality standards.
• Translate client goals into actionable marketing objectives and measurable deliverables.
• Manage campaign delivery across email builds, QA, approvals, deployment coordination, creative, and technical teams.
• Advise clients on email and CRM strategy, including segmentation, testing, personalization, and optimization.
• Lead cross-functional developers, strategists, designers, and project managers delivering integrated MarTech programs.
• Support account renewals, expansions, process improvements, mentoring, resourcing, forecasting, and capacity planning.

Requirements

• 7+ years of experience in email marketing, CRM, or lifecycle marketing within an agency, SaaS, or marketing technology environment.
• Experience managing enterprise or multi-brand clients with complex marketing automation and data structures.
• Working knowledge of Iterable, Braze, Salesforce Marketing Cloud, or similar platforms.
• Expertise in audience segmentation, personalization logic, A/B testing, and campaign analytics.
• Strong project management, organization, communication, and executive-level client relationship skills.
• Ability to work remotely from Canada; Eastern Time Zone is preferred, with Central or Atlantic Time Zones acceptable when sufficient meeting overlap is maintained.

Nice to have

• Experience mentoring or coaching junior team members or project coordinators.

Culture & Benefits

• Remote, in-office, and blended work arrangements are available across the organization.
• Work on projects for international brands with global impact.
• Inclusive, respectful, and safe working environment.
• Training budgets, technology certifications, custom learning plans, workshops, mentorship, and peer support.
• Generous vacation policy and customizable extended health and dental benefits.

Hiring process

• AI tools may support application, resume, and response reviews during the hiring process.
• Final hiring decisions are made by people.