Field Technician I

TL;DR

Field Technician I: Install, service, and upgrade smart locker equipment at customer sites with an accent on diagnosing and resolving technical issues. Focus on troubleshooting complex problems, training customers, and performing routine maintenance to ensure system reliability.

Location: Irvine, United States. Willingness to travel up to 100% to customer sites required.

Company

hirify.global supports businesses of all sizes in digital transformation and growth with reliable, secure, and sustainable automation processes.

What you will do

• Install, service, or upgrade smart locker equipment onsite at customer locations.
• Diagnose and troubleshoot technical issues, providing effective solutions.
• Collaborate with customers to understand requirements and offer technical recommendations.
• Provide training and guidance on product operation and maintenance.
• Perform routine maintenance and manage stock of replacement parts.
• Document technical issues for escalation and evaluate needs for additional products or services.

Requirements

• High School Diploma/GED or equivalent, 1-2 years in electrical/mechanical installation and repair.
• 1-2 years of customer service experience with strong communication skills.
• Ability to diagnose, repair equipment, and solve problems independently.
• Strong organizational skills, attention to detail, and adaptability.
• Willingness to travel up to 100%, valid driver's license, clean driving record, capable of lifting 55 lbs.

Culture & Benefits

• Diverse teams fostering connections with clients and each other.
• Opportunities to grow career, develop skills, and make real impact.
• Future-focused environment leading in secure and sustainable business connections.