Senior Manager of Marketing Operations

TL;DR

Senior Manager of Marketing Operations (B2B SaaS): Owning and evolving marketing operating system including systems architecture, data flows, and performance measurement with an accent on scalability, reliability, and cross-functional alignment. Focus on standardizing campaign execution, building funnel reporting, and upholding data governance to support rapid business growth.

Location: San Francisco (in-office company)

Salary: $200K – $240K • Offers Equity

Company

Leading conversational AI platform empowering brands to deliver concierge customer experiences across voice, chat, email, and SMS channels for enterprises like Avis Budget Group, Block’s Cash App, Chime, and Oura Health.

What you will do

• Own and evolve marketing systems architecture, including HubSpot, Salesforce integration, and core tooling
• Manage lifecycle stages, lead scoring, and routing for consistent lead handling across Marketing and Sales
• Build marketing performance reporting for clear funnel and pipeline visibility
• Partner with BizOps to scale reporting infrastructure like Hex with accurate, actionable data
• Standardize campaign execution, tracking, and measurement across digital, lifecycle, ABM, and field programs
• Define and uphold data governance, segmentation, and database health
• Align cross-functionally with Marketing, RevOps, and Sales leadership on processes and priorities

Requirements

• 6-10 years in Marketing Operations, Revenue Operations, or related GTM role
• Experience building and scaling marketing operations in high-growth B2B SaaS
• Hands-on with marketing automation (HubSpot, Marketo) and Salesforce
• Strong knowledge of lifecycle management, lead scoring, and marketing data models
• Proven cross-functional collaboration with Marketing, RevOps, and Sales
• Ownership mindset, problem-solving, execution focus, and data-to-insights translation

Nice to have

• Building marketing ops from early-stage to scale
• Strong analytics and data/operations partnerships
• Close work with Sales/BDR in sales-led motions
• Defining reporting layers or Hex experience
• Passion for clean, scalable systems driving growth

Culture & Benefits

• In-office environment driven by values: Just Get It Done, Invent What Customers Want, Winner’s Mindset, The Polymath Principle
• Take what you need vacation policy
• Medical, Dental, Vision, Life Insurance, Disability benefits
• Retirement Plan (401K)
• Parental Leave, Fertility and family building benefits
• Daily lunches and snacks in office