Jira/Confluence System Administrator

TL;DR

Jira/Confluence Systems Administrator: Management, configuration, and maintenance of Jira and Confluence environments supporting engineering, operations, and program management teams with an accent on workflows, data integrity, and collaboration. Focus on designing complex workflows, optimizing integrations with DevOps tools, ensuring cybersecurity compliance, and providing user support.

Location: Redstone Arsenal, AL – 100% On-site required. Active DoD Secret clearance required.

Company

Provider of adaptive innovation supporting national security missions through advanced technologies and agility for DoD.

What you will do

• Design, configure, and maintain Jira workflows, custom fields, screens, dashboards, and project management aligned with Agile methodologies.
• Manage user accounts, permissions, security settings, and system performance optimization including troubleshooting.
• Handle integrations with external plugins like GitLab and other DevOps tools.
• Administer Confluence spaces, permissions, templates, content organization, and provide user support with documentation.
• Implement system hardening per DISA STIGs, manage ACAS vulnerability scans, and ensure DoD cybersecurity compliance.

Requirements

• Active DoD Secret security clearance and DoD 8570 IAT Level II certification (e.g., Security+ CE, CySA+).
• 3-5 years hands-on experience as Jira/Confluence Administrator, preferably in DoD or federal government.
• In-depth knowledge of Jira/Confluence administration including workflows, schemes, permissions.
• Experience with scripting (Groovy, Python, Bash) for automation, ACAS, STIGs application.
• Familiarity with Agile methodologies (Scrum, Kanban).
• Bachelor's degree in Computer Science, IT, or related field.

Nice to have

• Atlassian Certified Jira Administrator (ACP-JA) or other relevant certifications.
• Experience with Atlassian Cloud, migrations, hybrid environments.
• DoD System Program Office (SPO) or Program Management Office (PMO) experience.

Culture & Benefits

• Strong emphasis on 6Hs core values: Happy, Helpful, Honest, Humble, Hungry, Hustle.
• Family-like culture prioritizing employees, teamwork, integrity, and continuous improvement.
• Working on DoD government contract with mission-focused environment.