Senior Product Manager - Admin Experience (Enterprise SaaS)

TL;DR

Senior Product Manager - Admin Experience (Enterprise SaaS): Lead and define the enterprise administration experience for a high-growth SaaS platform with an accent on workflows, tooling, and systems that support internal teams and enterprise customers. Focus on overseeing the entire enterprise customer lifecycle from account setup to renewal, optimizing complex workflows, and driving cross-functional initiatives for scalability and efficiency.

Location: Remote in United States

Salary: $180,000 - $220,000 USD

Company

High-growth SaaS platform serving enterprise customers.

What you will do

• Own the vision, strategy, and roadmap for enterprise administration across internal and customer-facing systems
• Map, optimize, and improve the enterprise customer lifecycle, including provisioning, account configuration, growth, and renewal
• Collaborate with cross-functional teams (operations, revenue, implementation, engineering) for seamless workflow execution
• Influence senior stakeholders and executives to secure investment and prioritization of initiatives
• Measure success via operational efficiency, reduced overhead, improved onboarding, and customer satisfaction
• Serve as the connective link between technology and operational teams for a unified admin experience

Requirements

• Proven experience as a senior product manager in enterprise SaaS with cross-functional transformation initiatives
• Expertise in enterprise lifecycle management, internal tooling, or admin experience domains
• Skilled at mapping and redesigning complex workflows across multiple systems and teams
• Strong systems thinking balancing operational realities with customer experience goals
• Experience influencing executives in high-growth, fast-paced environments
• Exceptional communication, problem-solving, and organizational skills; user- and outcome-focused mindset

Nice to have

• Familiarity with provisioning, account configuration tools, and enterprise customer lifecycle platforms

Culture & Benefits

• Competitive base salary, performance bonus, and equity
• Comprehensive medical, dental, vision insurance; short- and long-term disability, life, AD&D coverage
• Flexible remote-friendly work environment
• Generous paid time off, holidays, parental leave
• Professional development allowances and tech stipends
• Inclusive environment supporting diversity and growth