Senior UX Researcher

TL;DR

Senior UX Researcher: Deliver impactful user research partnering with product teams to inform design and product decisions across web, native mobile apps, and digital touchpoints with an accent on mixed-method studies, accessibility, and agile integration. Focus on leading research projects, synthesizing insights into actionable recommendations, and embedding user-centered thinking through workshops and collaboration.

Location: Liverpool, England, United Kingdom. Flexible, hybrid working model.

Company

We’re the team behind digital retailer Very, helping families get more out of life.

What you will do

• Plan and run mixed-method research studies independently, adapting methods and including accessibility considerations.
• Interpret and synthesize findings into actionable recommendations, applying critical thinking to avoid bias.
• Understand research fit within product strategy, identify user problems, and prioritize studies.
• Integrate research into agile workflows, collaborating with engineering, design, and product teams.
• Communicate findings persuasively, facilitate workshops, and promote inclusive practices.
• Mentor juniors, manage multiple projects, and seek continuous learning.

Requirements

• Experience delivering UX research influencing product decisions.
• Skilled in qualitative and quantitative research methods.
• Experienced in accessibility research and working with users with access needs.
• Proficient with research tools such as Maze, UserTesting, Survicate, and Fable.
• Excellent communication and storytelling skills.
• Ability to work independently and collaboratively in agile product teams, with mentoring experience.

Culture & Benefits

• Inclusive culture with colleague networks like DAWN (Disability Awareness) and Think (Neurodiversity).
• £1,000 flexible benefits allowance, 30 days holiday + bank holidays.
• Udemy learning access, bonus potential, up to 25% discount on Very.co.uk.
• Matched pension up to 6%.

Hiring process

• Short call with talent acquisition, then CV review.
• 1st stage: 30-45 minute video call discussing skills and experience.
• 2nd stage: One-hour formal onsite task interview with competency and technical questions.