Solutions Architect Post-Sales (AI Security)

TL;DR

Solutions Architect Post-Sales (AI Security): Design and implement secure deployments of AI security solutions into customer environments (cloud, on-prem, hybrid) with an accent on integration, containerization, and cloud networking. Focus on troubleshooting issues, optimizing configurations, delivering training, and feeding customer insights into product improvements.

Location: Remote within the US

Company

hirify.global protects AI technologies from adversarial attacks using a patent-pending solution, backed by awards like RSA Innovation Sandbox Winner and CB Insights AI 100.

What you will do

• Partner with customers for onboarding and deployment of AI security solutions into cloud, on-prem, or hybrid setups.
• Provide technical guidance on infrastructure, Docker/Kubernetes, cloud networking, and IaC best practices.
• Act as primary technical contact to ensure value realization, security goals, and scalable deployments.
• Troubleshoot issues, optimize configurations, and identify improvement opportunities.
• Deliver workshops, training, and documentation for customer self-sufficiency.
• Capture feedback to collaborate with product, engineering, and research teams on enhancements.

Requirements

• Proven experience in post-sales, customer success, or solutions engineering (AI, security, cloud preferred).
• Strong Docker and containerized workloads experience; Kubernetes familiarity desirable.
• Hands-on cloud experience (AWS, Azure, GCP) including networking and IaC.
• Python programming required; AI/ML workflows (LangChain, LangGraph, MLOps) a plus.
• Skilled in troubleshooting and iterative solution design.
• Excellent communication for technical and business stakeholders; self-motivated and adaptable.

Culture & Benefits

• Fully remote US-based team with home office stipend, internet/phone expenses, and annual upgrades.
• Comprehensive health benefits (medical, vision, dental, 401k), many fully subsidized.
• Unlimited flexible time off plus 15 paid holidays.
• L&D fund for training, conferences, certifications, and events.
• Team offsites a couple times per year.
• Commitment to diversity, equity, inclusion, and equal opportunity.