Director, Operations Solutions, Project Driven Solutions (Private Debt)

TL;DR

Director, Operations Solutions, Project Driven Solutions (Private Debt): Identify opportunities for scalability and operational efficiency in fund administration by assessing business models, redesigning processes, and implementing sustainable changes. Focus on scoping and delivering operational excellence projects, facilitating client workshops, and using data-driven insights for decision-making and consensus-building.

Location: Toronto, ON, Canada (#LI-Hybrid)

Salary: 102,750 - 150,700

Company

hirify.global provides asset servicing solutions including fund administration, middle-office outsourcing, custody, and securities lending to the global investment management industry, backed by one of the world's largest banks.

What you will do

• Act as SME lead on projects supporting strategy by redesigning business models, streamlining processes, and implementing changes.
• Scope and deliver operational excellence projects within deadlines and budgets.
• Facilitate client workshops to increase efficiency, release capacity, and reduce errors.
• Analyze complex ideas, build recommendations using data and stakeholder insights.
• Coach and mentor team on operational excellence methodologies.
• Coordinate workshops and deliver reports and presentations.

Requirements

• Significant experience in Fund Administration industry.
• Understanding of fund administration in Private Markets (helpful; open to Investor Relations, Operational Solutions, Product Management, Fund Accounting backgrounds).
• Experience delivering process redesign projects using known methodologies.
• Strong knowledge of business process design, documentation, improvement, and management (BPR, BPI, BPM).
• Experience in data capture, gap analysis, and identifying process improvement opportunities.
• Understanding of business and operational KPIs and metrics.

Culture & Benefits

• Hybrid working model with flexibility, fairness, and consistency.
• Attractive compensation package including base salary, group medical insurance, pension scheme, professional subscriptions reimbursement, paid holidays, and gym membership assistance.
• Continuous learning, collaborative team environment, work-life integration, and diverse career exposure.