Associate, Systems Management

TL;DR

Associate, Systems Management: Support the design and maintenance of enterprise systems by preparing test data, analyzing results, troubleshooting problems, and communicating issues to development teams with an accent on DevOps practices and automation. Focus on developing, monitoring, and maintaining procedures and service level needs while providing user support.

Location: Toronto, ON (Hybrid role - basic home office setup, high-speed internet, and ability to work without distractions during core business hours required)

Salary: CAD $57,000–$67,000

Company

Global financial technology leader building enterprise-wide structures, networks, servers, systems, monitoring, testing, telecom, security, and storage to support development teams.

What you will do

• Prepare test data, analyze results, troubleshoot problems, and communicate issues back to development.
• Develop, monitor, and maintain procedures and service level needs.
• Provide user support in a DevOps environment with frequent deployments and testing.
• Apply theoretical knowledge to achieve goals through structured work assignments.
• Solve routine problems using existing procedures.

Requirements

• Location: Toronto, ON (hybrid)
• College or university degree or equivalent work experience in fundamental theories, principles, and concepts.
• Understanding and application of procedures and concepts within own discipline and basic knowledge of others.
• Functional expertise typically gained through formal education.
• Ability to perform routine assignments and receive guidance from others.
• Canadian criminal record check, employment, education verification, and credit inquiry required.

Culture & Benefits

• Hybrid work with support for flexible arrangements and home office setup.
• Commitment to diverse and inclusive workplace with equal employment opportunities.
• Collaborative, engaging environment empowering associates to be authentic.
• Technology investments for effective remote work where possible.

Hiring process

• Virtual or in-person hybrid interviews explained by recruiters.
• Background checks including employment, education, credit, and Canadian criminal record.
• Human-reviewed applications with possible AI tools for support; honesty required.