Data Center Operations Systems Engineer

TL;DR

Data Center Operations Systems Engineer: Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured with an accent on troubleshooting hardware and software issues in advanced systems. Focus on documenting data center layouts, managing parts inventory, and coordinating deployments with supply chain and support teams.

Location: Québec City, QC - On-site presence required 5 days a week; shift work

Salary: CA$66,250 – CA$102,700

Company

hirify.global is a leader in AI cloud infrastructure serving tens of thousands of customers from AI researchers to enterprises and hyperscalers.

What you will do

• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
• Troubleshoot hardware and software issues in advanced systems
• Document data center layout and network topology in DCIM software
• Work with supply chain and manufacturing teams for timely system deployments
• Manage parts depot inventory and track equipment through delivery to handoff
• Collaborate with HW support and RMA teams to resolve tickets and handle faulty parts
• Follow installation standards for consistency across data centers

Requirements

• Presence required in Quebec City, Canada Data Center 5 days a week; shift work
• Familiar with critical infrastructure systems: power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
• Attention to detail and ability to follow instructions
• Action-oriented with strong willingness to learn
• Willing to travel for new data center bring-ups

Nice to have

• Experience troubleshooting server hardware
• Knowledge of network topology
• Familiarity with ticketing systems like JIRA and Zendesk
• Experience with Linux administration
• Experience in large-scale distributed data center environments
• Experience with Supermicro and Nvidia hardware

Culture & Benefits

• Generous cash and equity compensation
• Health, dental, and vision coverage for you and dependents
• Wellness and commuter stipends for select roles
• 401k plan with 2% company match (USA employees)
• Flexible paid time off