Fraud Analyst, Digital Banking

TL;DR

Fraud Analyst (Digital Banking): Identifying and preventing fraud by reviewing new account applications, transactions, and alerts using monitoring systems and models with an accent on compliance with banking regulations and policy. Focus on investigating incidents, conducting in-depth analysis, escalating cases, and communicating fraud trends to stakeholders.

Location: Remote (US-based)

Salary: $65,000 - $71,000 a year

Company

Nationwide full-service bank and commercial lender focused on innovative personal banking services and financing solutions for middle-market businesses in healthcare, technology, financial services, real estate, and other industries.

What you will do

• Review and decision new account applications and transactions for accuracy and potential fraud
• Investigate incidents, conduct in-depth analysis, document findings, and prepare reports
• Review and clear transaction monitoring alerts, take action, and provide feedback on rule performance
• Create and escalate cases for BSA/AML or management review
• Identify fraud patterns and trends, communicate with stakeholders, and contact customers or institutions for information
• Ensure compliance with federal regulations and provide guidance to operations personnel

Requirements

• High School Diploma required; Associate Degree preferred
• Minimum 3 years of fraud detection/deterrence in banking industry
• Familiarity with banking rules including Nacha rules and Regulation E
• Minimum internet speed: 75 Mbps download / 25 Mbps upload
• Ability to provide weekend coverage (2 days off weekdays, 1 on weekends)
• Proficiency with Microsoft Office; excellent communication, organizational, problem-solving skills; adaptable in fast-paced environment

Nice to have

• CFE Credential
• APRP/AAP Credential
• Experience with banking applications: Alloy, MANTL, Q2 Online Banking, Finxact, Savana Servicing

Culture & Benefits

• Comprehensive health, dental, vision plans; 4 weeks PTO; 401k + company match
• Remote or hybrid schedules for most positions; flexibility and collaboration
• Incentives for solar panels, electric vehicles, biking/commuting; paid subscriptions to services like Capital Bikeshare
• Multiple awards: Best Workplaces for Commuters, Washington Post Top Workplaces, American Banker Best Banks to Work For
• Dynamic, high-energy culture emphasizing inclusion, innovation, excellence, and mission-driven practices