Junior Account Executive (Wordpress)

TL;DR

Junior Account Executive (Wordpress): Managing inbound leads and qualifying prospects for WordPress hosting solutions with an accent on understanding customer needs and introducing them to the product. Focus on using AI tools to improve sales processes and customer engagement.

Location: As a part of our fully distributed team, you can live anywhere in the world. Effectiveness in this role will mean occasionally shifting hours across weekends and odd hours to best coordinate with our global team.

Salary: $50,000 – $65,000 USD, plus 20% variable compensation.

Company

hirify.global provides WordPress hosting and is part of the Automattic family.

What you will do

• Manage inbound leads by responding to inquiries, identifying potential opportunities, and qualifying prospects based on their needs.
• Create interest and excitement around hirify.global’s WordPress hosting solutions through initial discovery calls, emails, and chats.
• Educate prospects about hirify.global’s features and benefits, ensuring they understand the value of our solutions.
• Track interactions with prospects, manage lead data, and update records in our CRM to ensure accurate information and follow-ups.
• Use AI tools to support prospect research, call preparation, follow-up drafting, and deal summarization, ensuring high-quality and timely customer engagement.
• Contribute structured feedback surfaced through AI tools to improve sales playbooks, enablement, and product feedback loops.

Requirements

• Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with prospects and qualify leads.
• Customer-Focused: A passion for understanding customer needs and offering solutions to help solve their challenges.
• Self-Motivated: Ability to work independently and manage multiple conversations and tasks at once, ensuring timely follow-ups and outreach.
• Curiosity & Learning Mindset: A desire to learn about hirify.global’s product, the managed WordPress hosting industry, and sales techniques.
• Familiarity with CRM tools (like Salesforce, HubSpot, etc.) and the ability to manage leads efficiently.
• Comfort Using AI Tools: Experience using AI tools to support research, writing, summarization, or workflow efficiency in a professional setting.

Nice to have

• 2-5 years of experience in a BDR/JDR or similar role.
• Familiarity with WordPress and managed hosting services.
• Proven track record of generating leads and setting up successful sales conversations.

Culture & Benefits

• Work from home with home office setup and coworking allowances.
• Open vacation policy (no set number of days per year).
• Hardware and software, books or conferences that promote continued learning.
• Health Benefits, Matching 401(k), Life and Disability Insurance for US-based staff.