Sr. System Administrator, Data Centers (AI)

TL;DR

Sr. System Administrator, Data Centers (AI): Managing hardware and cloud infrastructures with an accent on reliability, scalability, and operational excellence. Focus on capacity planning, automation, observability, and performance across global data centers.

Location: Based in Vancouver, Canada, with flexibility to collaborate across global time zones.

Salary: $118,500 - $150,000 CAD

Company

hirify.global is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers.

What you will do

• Scout, evaluate, and compare hardware options and colocation facilities, partnering with Engineering to align decisions with performance and cost objectives.
• Design and deploy a cloud expansion strategy that balances reliability, performance, and efficiency across providers and regions.
• Steer capacity planning and our expansion/upgrade strategy, using data to anticipate growth and proactively mitigate bottlenecks.
• Develop and maintain automation for a large fleet of servers, VMs, and containers, reducing toil and improving consistency across environments.
• Set up and evolve monitoring for server, network, and data center health, including alerting, dashboards, and SLO-oriented metrics.
• Lead complex systems and network troubleshooting, fault analysis, and resolution, acting as an escalation point for the broader team.

Requirements

• Background in Systems and/or Software Engineering, with a strong focus on infrastructure and operations.
• Extensive experience with Linux, both on-premise and in the cloud, including performance tuning, troubleshooting, and automation at scale.
• Familiarity with networking technologies: TCP/IP, DHCP, DNS, routing, firewalls, and load balancing concepts.
• Data center setup/deployment experience, including racking/stacking, cabling standards, and remote management.
• Exposure to cloud platforms such as GCP or AWS, and experience working in hybrid environments.
• Proven experience in a senior or lead capacity (typically 5+ years in systems administration or similar roles), including driving cross-team initiatives and mentoring others.

Culture & Benefits

• Competitive benefits and perks.
• Robust training program that helps you reach your full potential.
• Inclusive offices designed to cultivate collaboration and connection.
• Exceptional culture recognized as a certified Great Place to Work.