Fulfillment Associate

TL;DR

Fulfillment Associate: Processing customer orders of corporate filings accurately and on time, contributing to streamlining order entry, administration, and workflow processes. Focus on maintaining accuracy in corporate document filings and ensuring customer service standards are met.

Location: Onsite in Columbus, OH, USA

Salary: $29,700.00 - $49,650.00 USD

Company

hirify.global, Financial & Corporate Compliance division, CT corp., provides registered agent, incorporation, and legal entity compliance services for businesses.

What you will do

• Accurately enter orders into the system and perform order administration tasks.
• Coordinate with the Secretary of State office for order fulfillment.
• Communicate effectively with both external and internal stakeholders.
• Maintain operational documents and records.
• Ensure customer service standards are met and respond to basic customer inquiries.
• Help with general administrative duties as needed.

Requirements

• High School Diploma; Bachelor's degree or equivalent work experience preferred.
• 2+ years' experience in office administration and customer service; experience in registered agent services preferred.
• Hands-on experience with Microsoft Office, CRM and databases.
• Good typing skills (35 wpm).
• Ability to work overtime as needed.
• Stable work history.

Culture & Benefits

• hirify.global strives for an inclusive company culture.
• Recognized as a European Diversity Leader in the Financial Times.
• Recognized as one of Forbes America’s Best Employers for Diversity and Women.
• Offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life.
• Benefits include Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Hiring process

• Applicants may be required to appear onsite at a hirify.global office as part of the recruitment process.
• Candidates participate in interviews without the assistance of AI tools or external prompts.
• Use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.