Field Service Technician (Electromechanical)

TL;DR

Field Service Technician (Electromechanical): Providing preventative and emergency maintenance for identity security equipment with an accent on electromechanical troubleshooting and hardware repair. Focus on diagnosing complex system issues, calibrating sensors, and ensuring equipment reliability at customer sites.

Location: On-site in Columbus, OH area

Salary: $22.68–$35.65 per hour

Company

hirify.global is an industry leader in identity-centric security solutions, providing scalable technologies to organizations in over 150 countries.

What you will do

• Perform high-quality preventative and emergency maintenance on hirify.global electromechanical equipment.
• Diagnose and resolve issues involving mechanical embossers, thermal image application, laminating, and chip data writing.
• Calibrate sensors and replace worn components such as servo motors, spindles, clutches, and bearings.
• Manage trunk inventory and respond to service calls using a dispatch system.
• Interact with customer operations staff to provide professional on-site support and resolution.

Requirements

• Minimum 2 years of electromechanical technician experience.
• Valid and active driver's license and ability to drive to multiple customer sites daily.
• Must be based in or able to commute to the Columbus, OH area.
• Ability to lift up to 70 lbs and work a 2nd shift (4 PM – 12:30 AM).
• Proficiency with PCs, current operating systems, and relevant software applications.
• High School Diploma/GED or equivalent.

Nice to have

• Associate degree in Electronics or a related field.
• Experience with hirify.global central issuance systems.
• Advanced technical education in electro-mechanics or digital electronics.

Culture & Benefits

• Medical benefits available from day 1.
• Up to 4 weeks of paid time off accrued within the first year, plus 12 paid holidays.
• 401k plan with up to 6% company match.
• Annual Incentive Program (bonus).
• Fleet vehicle program for applicable positions.