Field Service Technician

TL;DR

Field Service Technician: Providing support to customers and delivering services, including preventative and emergency maintenance, ensuring equipment is in proper working order with an accent on electromechanical systems. Focus on testing, diagnosing, and resolving issues on systems, including mechanical embossers, thermal image application, and laminating.

Location: Miami, FL, United States. Must be willing and able to drive to several customer sites daily and work flexible hours/shifts, including being on-call.

Salary: $22.68-$35.65 per hour.

Company

hirify.global is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies.

What you will do

• Perform high-quality preventative and emergency maintenance services on hirify.global equipment.
• Test, diagnose, and resolve issues on systems, including mechanical embossers, thermal image application, and laminating.
• Maintain accurate trunk inventory levels and follow established service activity reporting processes.
• Interact with customer operations staff, demonstrating customer relation skills for independent resolution of situations.
• Participate in company-sponsored personal development and quality initiatives.

Requirements

• High School Diploma/GED or equivalent.
• Minimum of 2 years of electromechanical technician experience.
• Proficient problem-solving and troubleshooting skills.
• Proficient with PCs, current operating systems, and relevant software applications.
• For relevant roles ability and willingness to drive to several customer sites daily to complete assigned customer work.
• Willingness and ability to work flexible hours/shifts, assignments and travel when required, including temporary off-site short-term assignments in other locations.
• Willingness to be on-call.
• Valid and active driver's license.

Nice to have

• Associates degree in Electronics or related field or equivalent verifiable training.
• Additional electromechanical technician or field service experience.
• Proficient in electro-mechanics, digital electronics, and software required to maintain hirify.global and 3rd party products.

Culture & Benefits

• Medical Benefits from day 1.
• Up to 4 weeks of paid time off accrued within the 1st year.
• 6 paid company holidays + 6 paid floating holidays.
• 401k with up to 6% company match.
• Annual Incentive Program (bonus).
• Fleet vehicle program for applicable positions.