A/R & Medical Billing Specialist (Psychiatry)

TL;DR

A/R & Medical Billing Specialist (Psychiatry): Managing claims, A/R follow-ups, and insurance workflows for a telepsychiatry group with an accent on outpatient behavioral health billing. Focus on optimizing MDM and TIME-based billing, reducing denials, and ensuring strict HIPAA compliance.

Location: Remote (Must be based in Philippines or South Africa)

Salary: $500 - $700 per month

Company

hirify.global is a fast-growing VA/EA operations agency supporting telepsychiatry and other professional services.

What you will do

• Submit claims via Charm EHR and monitor aging AR to follow up on unpaid or denied claims.
• Identify billing errors, prevent future denials, and handle claim appeals.
• Perform insurance verification and upload eligibility checks.
• Maintain and document SOPs while reporting weekly on claim/AR status.
• Collaborate with the internal team and communicate with patients as needed.

Requirements

• Expert experience in insurance billing, AR tracking, or bookkeeping.
• Must have experience with outpatient office billing in both medical and behavioral health (Psychiatry).
• Must have experience with telemedicine billing across multiple US states.
• Expert knowledge of MDM and TIME-based billing, ICD, and CPT coding rules (excluding Medicare/Medicaid).
• Proficiency in ClickUp, Microsoft 365, Excel, and familiarity with Charm or Availity.
• Strict adherence to HIPAA compliance and strong English written communication.

Nice to have

• Prior experience specifically in telemedicine or mental health billing.
• Experience writing and documenting standard operating procedures (SOPs).

Culture & Benefits

• 100% remote work environment.
• No activity trackers used.
• Birthday bonus ($50) and testimonial bonus ($200).
• Monthly entry raffle for $500.