Senior Manager - Quality Programs

TL;DR

Senior Manager - Quality Programs: Designing and scaling quality programs across the product lifecycle with an accent on risk management, corrective and preventive action (CAPA), and supplier quality. Focus on driving measurable improvements in product performance, compliance, and consumer satisfaction.

Location: Needham, MA, United States

Salary: $112,500 - $172,500 USD

Company

hirify.global is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions.

What you will do

• Own and lead enterprise-wide quality programs.
• Translate quality strategy into scalable programs, tools, and governance models.
• Partner with R&D, Operations, Supply Chain, Regulatory, and Customer Experience teams to embed quality requirements throughout the product lifecycle.
• Drive root cause analysis and systemic corrective actions for internal and external quality issues.
• Lead quality risk assessments and ensure proactive mitigation strategies are in place.
• Build quality capability across the organization through training, standard work, and best-practice sharing.

Requirements

• Bachelor’s degree in Engineering, Quality, Operations, or a related field.
• 8–12+ years of experience in quality, operations, or program management within consumer goods, manufacturing, or a regulated product environment.
• Proven experience leading complex, cross-functional quality programs.
• Strong knowledge of quality management systems, CAPA, risk management, and continuous improvement methodologies.
• Excellent stakeholder management, communication, and influence skills.

Nice to have

• Master’s degree or MBA.
• Quality certifications (e.g., ASQ, Six Sigma Black Belt, Lead Auditor).
• Experience working with global suppliers and manufacturing partners.
• Demonstrated success driving cultural change around quality.

Culture & Benefits

• Competitive health insurance, retirement plans, and paid time off.
• Employee stock purchase options and wellness programs.
• hirify.global product discounts.
• High impact Learning Programs.