Associate Solutions Engineer

TL;DR

Associate Solutions Engineer: Supporting the sales team in aligning hirify.global’s solutions with the business needs of clients with an accent on technical evaluations and deep discovery sessions. Focus on developing creative, story-based product demos that highlight the unique value hirify.global brings to the hospitality industry.

Location: Remote US

Salary: $75,000 - $80,000

Company

Global restaurant brands run their operation on the hirify.global platform.

What you will do

• Partner with Account Executives to understand customer needs and develop a strategy to position hirify.global’s solutions.
• Prepare and deliver technical presentations tailored to the business needs of existing and prospective customers.
• Lead technical discussions around enterprise architecture including integration strategies.
• Work closely and collaborate with cross-functional teams including sales, product management, marketing, and customer success.
• Prepare and communicate responses to RFPs.
• Support Marketing events including webinars, conferences and trade shows.

Requirements

• Sales Partnership: Partner with Account Executives and Senior SEs to identify customer needs and learn how to position hirify.global’s solutions effectively.
• Presentation Support: Prepare and deliver technical presentations and product demonstrations tailored to the specific goals of prospective customers.
• Product Mastery: Develop a deep functional knowledge of the hirify.global platform to skillfully answer product questions throughout the sales cycle.
• Discovery & Strategy: Participate in discovery sessions to uncover client "pain points" and assist in building the technical strategy for accounts.
• Cross-Functional Collaboration: Act as a liaison between Sales, Product Management, Engineering, professional services, and Customer Success to ensure a seamless experience for the client.
• Technical Documentation: Support the sales process by preparing high-quality responses to RFPs (Requests for Proposals) and security questionnaires.

Nice to have

• Experience working in the hospitality or restaurant industry (front or back of house).
• Exposure to Inventory Management, ERP, LMS, or operations execution solutions.
• Basic understanding of APIs, integration methodologies, or cloud infrastructure, or IT security.
• Previous experience in a retail, hospitality, or internship-level sales environment.

Culture & Benefits

• Positive, mission-driven team members from diverse backgrounds with a strong company culture
• Competitive compensation package
• Unlimited PTO
• Paid company holidays
• Medical, dental, vision, and wellness benefits (FSA, HSA & HRA options)
• 401k employer match