Partner Operations Manager (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Partner Operations Manager (SaaS): Owning the operational infrastructure that keeps 300+ integration partnerships running with an accent on credential management, sandbox upkeep, and partner access. Focus on building and maintaining systems and automations that allow the partnerships team to scale without proportional headcount growth.
Location: New York City, NY; San Francisco, CA
Salary: $120,000 - $135,000
Company
is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies.
What you will do
- Own the operational infrastructure that keeps 300+ integration partnerships running, including credential management, sandbox upkeep, and partner access.
- Build and maintain systems and automations that allow the partnerships team to scale without proportional headcount growth.
- Serve as the central point of coordination between 's engineering, support, customer success, and partner teams, ensuring escalations are routed, tracked, and resolved quickly.
- Drive complex partnership workflows end to end, from contract and NDA cycles through technical onboarding to live production status.
- Lead partner API migration projects by managing timelines, dependencies, and communication between engineering and external partner teams.
- Own the partnerships operating rhythm to keep work unblocked and stakeholders aligned.
Requirements
- 3-5+ years of experience in partner operations, technical program management, business operations, or a similar function at a SaaS or infrastructure company.
- A track record of building systems and processes that replaced manual work.
- Strong organizational skills with experience managing high volumes of concurrent workstreams across multiple stakeholders.
- Comfort working with technical teams and concepts; understanding APIs, credentials, sandboxes, and integration architectures.
- Experience managing vendor or partner relationships, including contract workflows, stakeholder coordination, and cross-functional escalation paths.
- Experience building cross-functional operating processes in a fast-changing environment.
Culture & Benefits
- Unlimited PTO + 10 company holidays.
- Pre-Tax commuter benefits.
- 100% covered health, vision, and dental insurance.
- 401K Plan.
- $200 one-time home office stipend.
- In office snacks and free dinner when working past 7pm.
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