Senior Business Travel Consultant (French Speaking)

TL;DR

Senior Business Travel Consultant (French Speaking): Delivering elite service to senior leaders and high-value corporate clients, managing complex travel arrangements with a focus on personalized service and time-critical changes. Focus on building long-term relationships and maintaining high-performance service culture.

Location: Must be based within commuting distance of hirify.global's hubs.

Company

hirify.global (formerly Travelhirify.global) is the intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing for over 10,000 companies worldwide.

What you will do

• End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests.
• Provide expert recommendations aligned to traveler preferences, company policy, and duty of care.
• Handle urgent and high-impact travel disruptions with speed, empathy, and precision.
• Manage multiple channels (phone, chat, email) in a fast-paced Executive Care environment.
• Build long-term relationships with Executive travelers through consistent, high-quality service.
• Collaborate closely with peers to maintain a high-performance, elite service culture.

Requirements

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar).
• GDS experience (Amadeus, Sabre, Galileo or similar).
• Strong understanding of contact center performance metrics, including productivity, efficiency, and CSAT.
• Exceptional communication skills with a polished, confident, and discreet style.
• Ability to remain calm, decisive, and solutions-focused in high-pressure situations.
• Strong organizational skills and attention to detail.

Nice to have

• Experience supporting senior stakeholders, C-suite, or high-net-worth individuals.
• Exposure to out-of-hours, follow-the-sun, or on-call travel support models.

Culture & Benefits

• Receive competitive compensation and equity ownership in hirify.global.
• Rest and recharge with 25 days of annual leave plus bank holidays.
• Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex.
• Plan for your future with our qualifying earnings company pension plan with Aviva.
• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to therapy and coaching sessions for you and your loved ones.
• Broaden your horizons with up to 20 "Work from Anywhere" days per year.