Senior Business Travel Consultant (German Speaking)

TL;DR

Senior Business Travel Consultant (German Speaking): Delivering elite travel services to senior leaders and high-value clients with an accent on personalized, time-critical, and relationship-driven interactions. Focus on managing complex itineraries, handling urgent disruptions, and building long-term relationships while meeting performance metrics.

Location: Hybrid in Barcelona. Must be based within commuting distance of hirify.global's hubs. Relocation support available.

Company

hirify.global is the intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing for over 10,000 companies worldwide.

What you will do

• Manage end-to-end travel arrangements for executives and VIPs, including air, hotel, and ground transport.
• Provide expert recommendations aligned to traveler preferences and company policy.
• Handle urgent travel disruptions with speed and precision.
• Manage multiple communication channels in a fast-paced environment.
• Build long-term relationships with executive travelers through high-quality service.
• Collaborate with peers to maintain a high-performance service culture.

Requirements

• Proven experience in high-touch customer service (executive travel, hospitality, luxury brands).
• Strong understanding of contact center performance metrics.
• Exceptional communication skills with a polished and discreet style.
• Ability to remain calm and solutions-focused in high-pressure situations.
• Strong organizational skills and attention to detail.
• GDS experience (Amadeus, Sabre, Galileo, or similar).

Nice to have

• Experience supporting senior stakeholders or C-suite executives.
• Exposure to out-of-hours or on-call travel support models.

Culture & Benefits

• Competitive compensation and equity ownership.
• Generous vacation days and public holidays.
• Private healthcare or gym allowance.
• Life Insurance.
• Flexible compensation plan.
• Relocation support to one of hirify.global's hubs.

Hiring process

• Submit your resume in English.
• Include an updated portfolio and/or resume.