Client Success Executive (Healthcare Technology)

TL;DR

Client Success Executive (Healthcare Technology): Managing a portfolio of strategic healthcare clients across the APAC region, ensuring they achieve measurable value from their technology and identifying opportunities to expand long-term partnerships. Focus on relationship management, strategic account planning, and revenue growth.

Location: Singapore (Hybrid)

Company

hirify.global helps healthcare organisations deliver better care through smarter technology.

What you will do

• Own the full lifecycle of strategic healthcare accounts, including renewals, retention, and expansion opportunities.
• Identify upsell and cross-sell opportunities across Altera’s healthcare solutions.
• Partner with hospital executives, CIOs, CMIOs, and clinical leaders.
• Ensure successful adoption and optimisation of EHR and healthcare technology platforms.
• Monitor client health metrics, satisfaction scores, and engagement.

Requirements

• Strong experience in client success, account management, or sales within enterprise software, SaaS, or healthcare technology.
• Proven experience owning revenue through renewals, expansion, or account growth.
• Experience working with healthcare organisations, hospitals, or clinical systems.
• Ability to build relationships with senior healthcare stakeholders and executives.

Nice to have

• Experience with Electronic Health Records (EHR) or clinical systems.
• Background in healthcare IT vendors, healthtech, or hospital technology environments.
• Experience managing complex enterprise clients across multiple stakeholders.

Culture & Benefits

• Work at the forefront of digital healthcare transformation.
• Join a global organisation backed by Constellation Software.
• Be part of a collaborative APAC team driving real healthcare impact.
• Flexible hybrid working model.
• Opportunity to build strategic partnerships with leading healthcare organisations.