Claims Assistant (Insurance)

TL;DR

Claims Assistant (Insurance): Managing general claims intake and administrative workflows within a global risk management firm with an accent on timely communication and payment processing. Focus on maintaining claims bordereaux, ensuring 24-hour response turnaround, and supporting daily operational tasks.

Location: Hybrid in Toronto, Ontario, Canada

Salary: CAD 43,000 - 64,000 annually

Company

hirify.global is a global leader in risk management with a 50+ year heritage of enabling businesses to survive and thrive.

What you will do

• Manage the general claims inbox and provide timely responses to all enquiries.
• Handle phone enquiries promptly and professionally.
• Ensure a 24-hour turnaround time from email notification to assignment.
• Maintain and update claim drive folders and Claims Bordereaux.
• Process payment requests, wire transfers, and remittances to vendors and payees.
• Support various daily administrative tasks as required.

Requirements

• University degree, college diploma, or equivalent work experience.
• Minimum 6 months of experience in an administrative or clerical role.
• Must be based in Toronto, Ontario.
• Proficiency in Windows, Microsoft Word, and Excel.
• Superior oral and written communication skills.
• Direct experience in Insurance is considered an asset.

Culture & Benefits

• Comprehensive health insurance coverage.
• Employee wellness program, life, and disability insurance.
• Retirement savings plan.
• Paid holidays and paid time off (PTO).
• Inclusive and authentic workplace culture driven by values of collaboration and respect.