Flow Experience Agent (Property Management)

TL;DR

hirify.global Experience Agent (Property Management): Providing high-end hospitality and administrative support for residents and guests within a luxury real estate ecosystem with an accent on guest relations and community engagement. Focus on coordinating building operations, managing resident inquiries, and ensuring a seamless living experience.

Location: On-site in Fort Lauderdale, FL

Company

A brand and technology platform reimagining living through an operations ecosystem spanning condominiums, hotels, and office spaces.

What you will do

• Provide professional hospitality to residents and hotel guests, handling registrations and special requests.
• Resolve complaints and answer inquiries regarding services, facilities, and local attractions.
• Manage building access for vendors and contractors, and handle mail and package logs.
• Partner with the Leasing Team to coordinate move-ins, move-outs, and lease renewal activities.
• Maintain communal areas and collaborate with the community engagement team on marketing initiatives for building events.
• Perform administrative tasks including report preparation and document organization.

Requirements

• High school diploma or equivalent; college degree or relevant experience is a plus.
• Experience in residential services or hospitality within a luxury environment preferred.
• Proficiency in English (reading, writing, and oral) is required.
• Spanish language skills are strongly preferred.
• Computer literacy and ability to multitask in a high-speed environment.
• Flexible availability to work weekdays, weekends, and holidays.

Culture & Benefits

• Fully employer-paid Medical, Dental, Vision, Disability, and Life insurance.
• Paid time off and 13 paid holidays.
• 401(k) retirement plan.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax commuter benefits.
• Employee Assistance Program (EAP), free therapy through SpringHealth, and wellness offerings.